Shipping policy

Shipping & Delivery Policy

At The Furniture Edition, every piece is delivered with the same care it was crafted with. We partner with trusted, professional furniture carriers nationwide to ensure your order arrives safely, smoothly, and with a premium experience from dispatch to delivery.

Below is everything you need to know about how your furniture makes its way home to you.

Dispatch & Delivery Timelines

Dispatch Days
Monday–Friday during business hours (excluding public holidays).In-stock items will be dispatched within 1-5 business days from order date via one of our third-party freight partners, tracking details will be supplied where applicable. If your order includes pre order items, you may receive multiple deliveries. Once dispatched, you will be able to track your order with an estimated delivery date where applicable.

Delivery Notification
Your carrier will contact you 1–2 days prior to delivery. If the suggested window doesn’t suit, feel free to liaise with them directly to arrange a new time.

Specific Delivery Days
Not typically available, but we can explore options if essential. Additional charges may apply.

Important to note
Delivery windows are estimates. Timeframes may vary based on item size, delivery location, carrier capacity, and seasonal delays. Warehouses close for 3–4 weeks over the Christmas period.

Delivery costs

We offer flat-rate shipping of $199 per order to selected states across Australia. Delivery is available to Victoria, Australian Capital Territory, New South Wales, Queensland and South Australia only. Shipping is calculated automatically at checkout. Simply add your items to cart and enter your delivery suburb and postcode to confirm eligibility before completing your purchase.

Estimated Delivery Timeframes

  • Metro Melbourne: 2–14 business days

  • Rural Victoria: 7–21 business days

  • NSW, QLD: 2–3 weeks

  • SA: 3–5 weeks

  • North QLD / Rural / Regional Areas: Contact us for a quote (subject to courier availability)

Delivery Services

Please ensure clear access to avoid delays or safe-drop placement. Additional charges may apply.

Standard Delivery

  • Ground-floor delivery to your front door

  • Not available for Australian-made or oversized pieces requiring two-person handling

  • Driver assistance may be required for bulky items

  • Excludes: Assembly & rubbish removal

Additional Charges

  • Specific Day / Alternative Delivery: Contact us for availability

  • Rescheduling within 48 hours of delivery: 50% of delivery fee

Order Status

To check on your order, simply reach out via our Contact Us page and complete the form with your full name and order number.

Our team will provide an update as soon as possible.